Hello,
Thank you for reaching out to us. We’re sorry to hear about the trouble you faced with the payment for the annual Pro Subscription. We understand how frustrating this can be.
To resolve the issue, please ensure that your credit card supports international payments and subscription-based payments. Also, make sure that your current location is selected correctly on the checkout page.
If you’ve already checked these and the issue persists, we recommend attempting the payment again. If it still doesn’t go through, please contact your bank to understand why the payment is being blocked and request them to approve it from their end.
We hope this helps you troubleshoot and resolve the payment issue. If you need further assistance, feel free to reply to this message, and we’ll be more than happy to help.
Looking forward to helping you resolve this issue.
Sources:
Troubleshooting Payment Issues at Rank Math » Rank Math
This is an automated reply from Rank Math Support Bot. If you need further assistance, please reply to this topic and a human support agent will reply to you shortly.
Hello,
Since we did not hear back from you for 15 days, we are assuming that you found the solution. We are closing this support ticket.
If you still need assistance or any other help, please feel free to open a new support ticket, and we will be more than happy to assist.
Thank you.
