Setup Wizard can’t find my website

#687967
  • Resolved Anonymous

    1 year, 10 months ago

    Rank Math free

    Hi, I sent the same ticket yesterday and no help from your side have been given.
    The wizard setup can’t find my website.
    I already disconnected the connection with rank math and connected again, didn’t work.
    There’s no Test Button to test the connection. Can someone please help?

Viewing 4 replies - 1 through 4 (of 4 total)
  • RankBot

    1 year, 10 months ago

    Hello, we apologize for the inconvenience you’ve experienced. It seems that the Setup Wizard is unable to find your website, even after disconnecting and reconnecting with Rank Math. We understand the frustration this may be causing you.

    To resolve this issue, please ensure that you are using the same Rank Math account associated with your subscription to activate the license. If your Rank Math account includes more than one subscription, you can choose the most appropriate one under the License drop-down list.

    Once you have activated your license, you can check the status of your connected website under the Help page in your Rank Math dashboard. If you still encounter issues, please feel free to reach out to our support team directly from here, and we’re always here to help.

    We appreciate your patience and understanding as we work to resolve this issue for you.

    Sources:
    How to Access Rank Math’s Setup Wizard
    How to Setup Rank Math SEO Plugin Properly
    How to Get Rid of “No Connected Websites Found” Message » Rank Math

    Reinelle

    1 year, 10 months ago

    Hello,

    For troubleshooting, you can skip the Google connection process in the Setup Wizard.

    After completing the setup, head over to your WordPress dashboard > Rank Math > General Settings > Analytics and reconnect your website to your Google account.

    Also, please verify using the URL prefix and ensure that you have verified the correct version of your website on the Google Search Console (HTTP or HTTPS, www or non-www).

    Prefix

    You can follow our guide here to create the URL Prefix property:
    https://rankmath.com/kb/google-site-verification/#num-1-1-open-google-search-console

    The URL-prefix property also helps keep your sitemap in sync with Google Search Console as we submit it automatically for you. In addition, the domain property won’t work correctly on some sections of the Analytics module such as the IndexStatus.

    Let us know how this goes.

    Thank you.

    Anonymous

    1 year, 10 months ago

    Rank Math free

    Solved

    Adetayo

    1 year, 10 months ago

    Hello,

    We are super happy that this resolved your issue. If you have any other questions in the future, know that we are here to help you.

    If you don’t mind me asking, could you please leave us a review (if you haven’t already) on https://wordpress.org/support/plugin/seo-by-rank-math/reviews/#new-post about your overall experience with Rank Math? We appreciate your time and patience.

    If you do have another question in the future, please feel free to create a new forum topic, and it will be our pleasure to assist you again.

    Thank you.

Viewing 4 replies - 1 through 4 (of 4 total)

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