Content AI

#685420
  • Resolved Anonymous
    Rank Math free

    https://emergencydentalofmilwaukee.com

    I have bought and used Content AI before for this site. Now its saying I need to buy it again. I cant access to Content AI portal that shows the tools and widgets. https://emergencydentalofmilwaukee.com/wp-admin/admin.php?page=rank-math-content-ai-page#ai-tools

    This url outputs this even though my account shows i have Content AI on my subscription list:

    🚀 Supercharge Your Content With AI
    To access this Content AI feature, you need to have an active subscription plan.

    Gain access to 40+ advanced AI tools, empowering your content strategy.
    Experience the revolutionary AI-powered Content Editor for unparalleled efficiency.
    Engage with RankBot, your personal AI Chat Assistant, for real-time assistance.

Viewing 2 replies - 1 through 2 (of 2 total)
  • Hello,

    We apologize for the inconvenience you are facing. It seems that you are experiencing an issue with accessing the Content AI tools on your website. We understand that you have an active subscription plan for Content AI, but you are unable to access the tools.

    To resolve this matter, we recommend checking if the Rank Math plugin is correctly connected to your account. If it is, please ensure that the plugin is updated to the latest version. If the issue persists, please use the available buttons to assign the ticket to a human agent who will further investigate and assist you with this matter.

    Thank you for bringing this to our attention, and we appreciate your patience as we work to resolve this issue for you.

    Sources:
    How to Use the Content AI Tools in Rank Math SEO » Rank Math
    Content AI Overview » Rank Math
    Content AI – Your Personal AI Assistant by Rank Math

    Hello,

    Thank you for contacting us and sorry for any inconvenience that might have been caused due to that.

    We can see the Content AI Starter subscription on your account. In this case, please try to follow the steps from this guideline and see if that works for you: https://rankmath.com/kb/how-to-restore-missing-content-ai-credits/

    Let us know how it goes. Looking forward to helping you.

    Thank you.

    Hello,

    Since we did not hear back from you for 15 days, we are assuming that you found the solution. We are closing this support ticket.

    If you still need assistance or any other help, please feel free to open a new support ticket, and we will be more than happy to assist.

    Thank you.

Viewing 2 replies - 1 through 2 (of 2 total)

The ticket ‘Content AI’ is closed to new replies.