I just read an article on rankmath.com saying that I would keep my $19 subscription. Can I please continue on my $19 plan? (Here’s the article I referenced earlier.)
https://rankmath.com/kb/content-ai-plans-and-credits/
Hello,
Thank you for your query and we are so sorry about the trouble this must have caused.
During the transition, the pricing remains unchanged until the next renewal. For example, if you’re currently on the $19 plan, you’ll continue to enjoy the benefits of the Starter plan at the same old price of $19 until your next renewal is due. Once your current subscription is over, you will pay the new price.
If you still have any questions, just reply and we will be more than happy to clarify any doubts you might have.
In that case, I’d like to cancel my content AI subscription and get a refund please.
Hello,
As requested, we have initiated a refund on your requested transaction. You should see a credit for the refund appear on your credit card statement anytime between now and the next 5 to 7 business days.
If you used a debit card for the payment, the refund might take up to 30 days to appear on your statement. Please note that refunds for international transactions can take up to 10 days to appear for credit cards or up to 60 days for debit cards.
For PayPal, it’s always almost instant.
Hope that helps and please do not hesitate to let us know if you need my assistance with anything else.
