I accidentally bought the wrong package

#682923
  • Resolved Anonymous
    Rank Math free

    Hello,
    I accidentally bought the wrong package. Please refund the order, as i want to proceed with purchasing the pro package

Viewing 3 replies - 1 through 3 (of 3 total)
  • Hello,

    Thank you for contacting the support and sorry for the confusion.

    We can see that you have purchased Rank Math PRO that comes with a FREE 15-day Content AI Trial.

    You can cancel the Trial at any time using this link:
    https://rankmath.com/my-account/subscriptions/?tab=cai-subscription

    → Here is a guide on how to cancel your Content AI Trial

    However, if you have already made up your mind, we can process this refund as per our 30 day refund policy.

    Let us know if you need assistance with anything else.

    Thank you.

    Anonymous
    Rank Math free

    Hello,
    Please proceed with refunding the content ai packapge, thank you

    Hello,

    As requested, we have initiated a refund on your requested transaction. You should see a credit for the refund appear on your credit card statement anytime between now and the next 5 to 7 business days.

    If you used a debit card for the payment, the refund might take up to 30 days to appear on your statement. Please note that refunds for international transactions can take up to 10 days to appear for credit cards or up to 60 days for debit cards.

    For PayPal, it’s always almost instant.

    Hope that helps and please do not hesitate to let us know if you need my assistance with anything else.

    Hello,

    Since we did not hear back from you for 15 days, we are assuming that you found the solution. We are closing this support ticket.

    If you still need assistance or any other help, please feel free to open a new support ticket, and we will be more than happy to assist.

    Thank you.

Viewing 3 replies - 1 through 3 (of 3 total)

The ticket ‘I accidentally bought the wrong package’ is closed to new replies.