Hello,
Thank you for your query and we are so sorry about the trouble this must have caused.
We checked your account, and we can see that the website is connected to this account with the Content AI Creator plan.
Please note that Content AI plans differ from our Rank Math PRO subscription. If you intend to purchase and extent your Rank Math PRO plugin, please purchase it here: https://rankmath.com/pricing/
Hope that helps and please do not hesitate to let us know if you need my assistance with anything else.
So if i purchase a plan it will start after my current one ends in February, correct? And it comes with AI credits?
Hello,
No, if you purchase the Rank Math PRO plan, it will start right away.
As we have mentioned previously, Rank Math PRO and Content AI are two different products and the one you currently purchased is only the Content AI.
Hope that clears any doubts.
Thank you.
Hello,
Since we did not hear back from you for 15 days, we are assuming that you found the solution. We are closing this support ticket.
If you still need assistance or any other help, please feel free to open a new support ticket, and we will be more than happy to assist.
Thank you.
