Hello,
Thank you for reaching out to us. We’re sorry to hear that you’re experiencing trouble paying with PayPal.
To troubleshoot the issue, please ensure that your PayPal account is set up to support the following:
- Payments in USD $
- Supports subscription-based payments
- International payments are turned on
Additionally, please ensure that your IP is not a Proxy, and you are not using any VPN or hosting service.
If everything from the above is enabled and working, you can also try using a credit card instead.
You can also call PayPal and ask what’s stopping the payment from going through and request them to approve it on your end.
If the issue persists, please send a screencast as well. You can use a tool like Loom to record the issue.
We hope this helps resolve the issue. If you need further assistance, feel free to reach out to us.
Sources:
Troubleshooting Payment Issues at Rank Math » Rank Math
How To Effectively & Efficiently Get Support from Rank Math (Support Tickets) » Rank Math
This is an automated reply from Rank Math Support Bot. If you need further assistance, please reply to this topic and a human support agent will reply to you shortly.
Hello,
Since we did not hear back from you for 15 days, we are assuming that you found the solution. We are closing this support ticket.
If you still need assistance or any other help, please feel free to open a new support ticket, and we will be more than happy to assist.
Thank you.
