Unable to update snippets or keywords with Rank Math.

#682441
  • Resolved Anonymous

    1 year, 10 months ago

    Rank Math free

    Hi there,

    I’m working on this site here https://crawfordartgallery.ie/

    I am unable to update snippets or keywords with Rank Math. This has happened for the past couple of weeks. Any help would be appreciated.

    Kind regards,
    Barry McCarthy

Viewing 1 replies (of 1 total)
  • Reinelle

    1 year, 10 months ago

    Hello,

    Thank you for contacting Rank Math and bringing your concern to our attention. I’m sorry for any inconvenience this issue may have caused you.

    For initial troubleshooting, please check if you are using a Firewall as it may prevent saving the changes.

    If you are using a Firewall, please whitelist this route:

    /wp-json/rankmath/v1/updateMeta

    You can check this link for more information:
    https://rankmath.com/kb/meta-data-not-saving/

    Let us know how this goes.

    Thank you.

    RankBot

    1 year, 9 months ago

    Hello,

    Since we did not hear back from you for 15 days, we are assuming that you found the solution. We are closing this support ticket.

    If you still need assistance or any other help, please feel free to open a new support ticket, and we will be more than happy to assist.

    Thank you.

Viewing 1 replies (of 1 total)

The ticket ‘Unable to update snippets or keywords with Rank Math.’ is closed to new replies.