0 créditos

#680973
  • Resolved Anonymous

    1 year, 10 months ago

    Rank Math free

    Hola, acabo de realizar una compra y noto que los créditos en mi cuenta son 0. Deberían ser 18000

Viewing 1 replies (of 1 total)
  • RankBot

    1 year, 10 months ago

    Hello,

    Thank you for reaching out to us, and we apologize for any inconvenience this may have caused.

    To resolve this issue, please ensure that you are logged in to the correct account that you used to make the purchase. Once logged in, visit the following URL to check if the correct remaining credits are displayed: Rank Math Account

    If the credit count is correct on the website but not in your WordPress admin area, please disconnect and reconnect your Rank Math account by going to your WordPress admin area > Rank Math > Dashboard > Help. Then, refresh the credits count in the Content AI section to request the updated credits from our server.

    Here are some screenshots for reference:

    Remaining Credits:
    credits

    Disconnect and Reconnect:
    disconnect
    reconnect

    After following these steps, please check if the credits have been updated correctly. If you need further assistance, feel free to let us know.

    We’re here to help!

    This is an automated reply from Rank Math Support Bot. If you need further assistance, please reply to this topic and a human support agent will reply to you shortly.

    RankBot

    1 year, 9 months ago

    Hello,

    Since we did not hear back from you for 15 days, we are assuming that you found the solution. We are closing this support ticket.

    If you still need assistance or any other help, please feel free to open a new support ticket, and we will be more than happy to assist.

    Thank you.

Viewing 1 replies (of 1 total)

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