Hello,
We’re sorry to hear that you’re experiencing issues with your redirections. It seems like you’ve already taken some steps to resolve the problem, but the issue persists.
If you’ve added and removed the code provided by our assistance bot in your .htaccess file and the redirections are still not working, there might be other factors at play.
One thing you can do is to check if there are any additional redirection rules set up in your .htaccess file. You can do this by navigating to WordPress Dashboard → Rank Math SEO → General Settings → Edit .htaccess. From there, you can review and delete any additional redirection rules that may be causing the issue.
Before making any changes to the .htaccess file, please ensure that you understand the potential risks, as any accidental mistakes can break your website. Also, make sure to create a backup of your .htaccess file before making any changes.
If the issue persists after removing any additional redirection rules, please let us know, and we’ll be happy to assist you further.
Thank you for bringing this to our attention.
Sources:
Random URLs Redirecting Even When No Redirect Was Created » Rank Math
Why Are Posts Redirecting to www or Non-www Incorrectly?
Solving Redirection Issues Using Rank Math SEO Plugin » Rank Math
Hello,
I have updated the sensitive data as requested. Can you please check further?
Thank you.
Hello,
Thank you for contacting us and sorry for any inconvenience that might have been caused due to that.
Can you please share the source and the destination URL with us so that we can check the issue further for you?
However, if your site is using the Nginx server, the .htaccess rule will not work. In such a case, you can get in touch with your hosting provider and they will help you to achieve the redirection.
Let us know how it goes. Looking forward to helping you.
Thank you.
But just now it works… Incredible.
I’ll be back
Looks ok for some, and not for others… Trying to fix it.
Hello,
Thank you for your patience.
We’ve checked the URL you have shared, and it is already redirecting properly.
Let us know how this goes after fixing it. You may also share the affected URL/s so we can check further.
Looking forward to helping you.
Hello,
Since we did not hear back from you for 15 days, we are assuming that you found the solution. We are closing this support ticket.
If you still need assistance or any other help, please feel free to open a new support ticket, and we will be more than happy to assist.
Thank you.
