Error with Rank Math Analytics

#680354
  • Resolved Anonymous
    Rank Math free

    I am seeing two Mysql connections from the rank math plugin on my server. It executes the sleep command on localhost.

    first connection: localhost Sleep 10 NULL

    second connection: SELECT hktdh_posts.IDntttFROM hktdh_posts INNER JOIN hktdh_postmeta ON ( hktdh_posts.ID = hktdh_p

    I already disabled the analytics in rank math plugin but still i am seeing this. And also these commands slowing down my website. So please help me to resolve them.

Viewing 10 replies - 1 through 10 (of 10 total)
  • Hello,

    We apologize for the inconvenience you are facing with the Rank Math Analytics. It seems that there are some MySQL connections from the Rank Math plugin that are causing your website to slow down.

    To resolve this issue, we recommend checking with your web host to whitelist Rank Math’s data fetch processes. Some web hosting providers, like WP Engine, might kill long-running processes, which could be causing the issue.

    If you have already disabled the analytics in the Rank Math plugin and are still experiencing these commands, reaching out to your web host to whitelist Rank Math’s data fetch processes should help resolve the issue.

    If you continue to experience issues after following these steps, please feel free to contact our support team for further assistance.

    We appreciate your understanding and patience as we work to resolve this issue for you.

    Sources:
    Resolving Rank Math Analytics Related Issues » Rank Math
    What to Do When Rank Math Analytics Shows Zero Search Traffic » Rank Math
    Fatal Error Happening on Some Installations After 1.0.49 Update » Rank Math

    Anonymous
    Rank Math free

    they did not block anything. so please review it once again and help me to resolve this problem

    Hello,

    Thank you for contacting us and sorry for any inconvenience that might have been caused due to that.

    Can you please share the full SQL query so that we can check the issue further for you? You can use a tool like https://pastebin.com/ to share the query with us.

    Looking forward to helping you.

    Thank you.

    Anonymous
    Rank Math free

    Hello,

    I have updated the sensitive data as requested. Can you please check further?

    Thank you.

    Anonymous
    Rank Math free

    also got that slow query https://imgur.com/a/FvPW7Qr

    Hello,

    The query is not related to the Analytics. We can see you have a large number of posts on your website. In this case, you can try increasing your PHP values and see if that helps. You can get in touch with your host and ask them to set the following values:

    PHP Memory Limit: 1024M
    Max input time: 600
    PHP time limit: 240
    PHP max input variables: 1000
    

    Regarding the PHP warning, there might be a keyword you’ve added with the opening parenthesis that does not contain the closing parenthesis. For example, the keyword Demo(s is there instead of Demo(s).

    In order to fix this issue, you’ll need to add the closing parenthesis there. You may update the keyword from the post/page if you can remember something similar to this one.

    If you’re clueless about where the affected keyword can be, a quick way to spot them would be to access your database and make a query on your wp_postmeta table for the meta key rank_math_focus_keyword and in the values, you should filter the ones that include an opening parenthesis.

    Let us know how it goes. Looking forward to helping you.

    Thank you.

    Anonymous
    Rank Math free

    i contacted cloudways and they told me – “I can search for it using the DB manager, but the exact query would be something that the rank math team would share.”. So can you guys share what exactly i have to do. It helps me a lot. Thanks

    Hello,

    Thank you for your patience.

    They can use the filter rows feature to search for the rank math keywords like this (using PHPMyAdmin)

    sql

    But if they need a query in the database, they can use and customize this SQL code:

     SELECT * FROM '_postmeta' WHERE 'meta_key' = 'rank_math_focus_keyword';
    

    Please ensure that they update the _postmeta table to the correct table name of your database.

    Hope that helps.

    Anonymous
    Rank Math free

    Can you guys check this error.

    [proxy_fcgi:error [pid 49810:tid 140326505277184 [client 52.167.144.25:0 AH01071: Got error ‘PHP message: PHP Warning: preg_match_all(): Compilation failed: missing closing parenthesis at offset 37 in /home/1182115.cloudwaysapps.com/mfekwtzdrf/public_html/wp-content/plugins/seo-by-rank-math/includes/replace-variables/class-post-variables.php on line 545’

    Hello,

    Just as my colleagues have stated above the error message that you see is most likely caused by a mismatch in the parentheses of some of your focus keywords. Sometimes, you might use parentheses to group words together or to indicate a variation – however, if you forget to close a parenthesis, or if you have an extra one, this can cause the error message to appear.

    To fix this problem, you need to check the focus keyword of each page or post where the error message is showing and make sure that every parenthesis is matched with a closing one.

    In a situation where you have a large number of pages/posts and do not know the particular post this error is coming from you can resolve this issue from the wp_postmeta table for the meta key rank_math_focus_keyword in the database. In the values, you should filter the ones that include an opening parenthesis and edit, correct, and save when found.

    Let us know how this goes. Please let us know if you have further questions or concerns.

    Thank you.

    Hello,

    Since we did not hear back from you for 15 days, we are assuming that you found the solution. We are closing this support ticket.

    If you still need assistance or any other help, please feel free to open a new support ticket, and we will be more than happy to assist.

    Thank you.

Viewing 10 replies - 1 through 10 (of 10 total)

The ticket ‘Error with Rank Math Analytics’ is closed to new replies.