Hello, we apologize for the inconvenience you’re experiencing with the Content AI Credits system. We understand that you’re concerned about the way credits are being used up and the discrepancy in the number of credits being deducted.
It seems like there might be a misunderstanding about how the credits are being used. Each time you make a Content AI Research request or generate a word using Content AI, it consumes 1 credit. Additionally, every time you chat with RankBot, it consumes 1 credit for each word generated as output.
If you believe that there is an error in the way credits are being deducted, please provide us with more details about the specific actions you took and the number of credits deducted. This will help us investigate the issue further and provide you with a resolution.
Thank you for bringing this to our attention, and we appreciate your patience as we work to resolve this matter for you.
Sources:
Content AI Credits and Plans: Everything You Need to Know » Rank Math
This is an automated reply from Rank Math Support Bot. If you need further assistance, please reply to this topic and a human support agent will reply to you shortly.
Hello,
Since we did not hear back from you for 15 days, we are assuming that you found the solution. We are closing this support ticket.
If you still need assistance or any other help, please feel free to open a new support ticket, and we will be more than happy to assist.
Thank you.
