i bought pro but it is not updated in wordpress

#676932
  • Resolved Anonymous
    Rank Math free

    I am having trouble getting the account to upgrade to the WordPress account. I had the basic and wanted to upgrade. Can this be unlocked from your end, as all the passwords are getting mixed up?

    If this could be fixed it would be creat as I am on a mission to get this new site up and launched this weekend thank you

    https://www.carbonstreammap.com/wp-admin/post.php?post=1169&action=edit

    Username: jonny-3005

    Password: (6&L&bBggiKW
    Login
    Note: You can use the same account for multiple Rank Math installations.

Viewing 1 replies (of 1 total)
  • Hello,

    I apologize for the inconvenience you’re facing. However, I’m unable to access the WordPress admin area using the credentials provided. For security reasons, we don’t have access to your WordPress account.

    To upgrade to Rank Math PRO, you need to follow the steps outlined in our documentation. First, you need to purchase a license of Rank Math PRO. Then, update the Rank Math Free version to the latest version from your WordPress Dashboard → Plugins → Installed Plugins.

    After that, download Rank Math PRO from your account area and install it from the WordPress Dashboard → Plugins → Add New. Then, enable the Rank Math SEO PRO plugin and activate the license from WordPress Dashboard → Rank Math SEO → Dashboard → Help.

    If you encounter any issues during this process, please reply to this ticket, and a human agent from the Rank Math Support team will assist you further.

    Thank you for your understanding and patience.

    Sources:
    How to Upgrade to Rank Math PRO » Rank Math
    I Purchased Rank Math PRO but Rank Math is Still Showing FREE » Rank Math
    Rank Math PRO – Pricing Plans for Businesses & Individuals
    Why Rank Math Settings Are Not Getting Saved? » Rank Math

    This is an automated reply from Rank Math Support Bot. If you need further assistance, please reply to this topic and a human support agent will reply to you shortly.

    Hello,

    Since we did not hear back from you for 15 days, we are assuming that you found the solution. We are closing this support ticket.

    If you still need assistance or any other help, please feel free to open a new support ticket, and we will be more than happy to assist.

    Thank you.

Viewing 1 replies (of 1 total)

The ticket ‘i bought pro but it is not updated in wordpress’ is closed to new replies.