Incompatibility with password protected sites - Support

Resolved Anonymous
2 years ago

Rank Math free

Hello,

I’m using Rank Math Free on several sites and I love this plugin. On a website I have a compatibility problem of RankMath and password protected pages. If I activate RankMath the password-protected page is no longer displayed. I tried deactivating all other plugins, but the problem keeps reoccurring as soon as I activate RankMah. What could be the problem and how can I solve it?

The Website is: https://www.vividsymphony.com/

Thanks
Tatjana

Viewing 1 replies (of 1 total)

RankBot
2 years ago

Hello,

We apologize for the inconvenience you are facing with Rank Math on your website. We appreciate you bringing this to our attention.

The issue you are experiencing with password-protected pages might be due to a conflict with another plugin or theme. To resolve this, we recommend checking for any conflicts with other plugins or themes that might be causing this issue.

You can follow the steps outlined in our knowledge base article on possible conflicts with plugins or themes to identify and resolve any conflicts. Additionally, you can also watch the video on how to check for plugin conflicts here.

If the issue persists, please try disabling sensitive data encryption using the steps outlined in our article on fixing the ‘Automatic Update is Unavailable for this Plugin’ error. If that doesn’t work, please reach out to our support team for further assistance.

We hope this information helps in resolving the issue. If you need further assistance, please feel free to contact us anytime. We would be happy to assist you with this.

Thank you for your understanding and patience.

Sources:
Fatal Error Happening on Some Installations After 1.0.49 Update » Rank Math
How to Fix ‘Automatic Update is Unavailable for this Plugin’ Error in Rank Math » Rank Math
Why Rank Math Settings Are Not Getting Saved? » Rank Math

This is an automated reply from Rank Math Support Bot. If you need further assistance, please reply to this topic and a human support agent will reply to you shortly.

RankBot
1 year, 11 months ago

Hello,

Since we did not hear back from you for 15 days, we are assuming that you found the solution. We are closing this support ticket.

If you still need assistance or any other help, please feel free to open a new support ticket, and we will be more than happy to assist.

Thank you.

Viewing 1 replies (of 1 total)

The ticket ‘Incompatibility with password protected sites’ is closed to new replies.