Error in logging into my account

#675721
  • Resolved Anonymous
    Rank Math free

    Hello
    I can’t log in to my account
    With the email that I bought Rank Meth Pro, I can’t login no matter what I do, and when I log in, it goes to the main page, and when I click on my account, it goes to the login page and asks me to login again.

    The email address where I purchased Rank Meth Pro
    r**************@g********

Viewing 3 replies - 1 through 3 (of 3 total)
  • Hello,

    We apologize for the inconvenience you’re experiencing with logging into your account. It seems like you’re encountering an issue with accessing your Rank Math PRO account using the email address “r**************@g********.”

    To resolve this issue, we recommend that you reach out to our support team by opening a ticket. You can do this by navigating to the Rank Math Support Forum and submitting a ticket.

    In the Ticket Title section, please enter a one-line summary of the issue, and then provide more details in the Ticket Question section. In the Sensitive Data section, you can enter the email address associated with your PRO account and any other relevant details.

    Our support team will then be able to assist you in resolving the login issue and ensuring that you can access your Rank Math PRO account successfully.

    We appreciate your understanding and patience as we work to resolve this issue for you. If you have any further questions or concerns, please feel free to reach out to our dedicated support team through the ticket submission.

    Thank you for bringing this to our attention.

    Sources:
    I Purchased Rank Math PRO but Rank Math is Still Showing FREE » Rank Math
    How to Change or Update the Payment Method » Rank Math
    How to Cancel Your Rank Math PRO Subscription » Rank Math

    Anonymous
    Rank Math free

    I did not understand, I did exactly the same thing now

    Hello,

    Thank you for reaching out to us.

    We regret to inform you that due to legal restrictions and compliances, we are no longer accepting users from sanctioned countries.

    We understand that this may be inconvenient for you and we apologize for any frustration or disappointment this may have caused.

    We value your interest in our platform and we hope that you will check back with us in the future to see if the situation has changed. If you have any further questions or concerns, please don’t hesitate to reach out to us.

    If this is an error and you are not from a sanctioned country, please confirm your country of residence so that we can re-evaluate your account.

    Thank you for your understanding.

    Hello,

    Since we did not hear back from you for 15 days, we are assuming that you found the solution. We are closing this support ticket.

    If you still need assistance or any other help, please feel free to open a new support ticket, and we will be more than happy to assist.

    Thank you.

Viewing 3 replies - 1 through 3 (of 3 total)

The ticket ‘Error in logging into my account’ is closed to new replies.