Hello,
We apologize for the inconvenience you’re experiencing with the Rank Math Pro version on your multisite. The warning message “It seems that the URL of your website has changed since you connected it to Rank Math” can be resolved by ensuring that the WordPress URL and Site URL are the same.
To fix this issue, please ensure that you are using the latest version of Rank Math. Then, navigate to your WordPress Dashboard → Settings → General and check that both the WordPress URL and Site URL are the same. If they are not, please update them to match.
After ensuring that both URLs match, try disconnecting and reconnecting your Rank Math account. If the warning persists, you can add a filter to your website and reconnect to your account. You can refer to our guide on adding the filter here.
If you continue to face issues, please clear your browser, website, and site-level cache before reconnecting. If the problem still persists, please feel free to reach out to our dedicated support team by opening a support ticket at https://rankmath.com/kb/no-connected-websites-found/#num-1-disconnect-your-website Our team is available 24/7 and will help you out as soon as possible.
We appreciate your patience and understanding as we work to resolve this issue for you.
Sources:
How to Fix Problems While Connecting Account Using Rank Math » Rank Math
Installing Rank Math on a Multisite Environment » Rank Math
Rechnungs-ID: IVKBO5BBU6DFAZDJXYF6JND2775A
I bought Rank Pro for a year under the invoice number, but why do I see here online that I have light in the plugin too. I also always get an email from you telling me to buy Pro. What’s that supposed to mean? What is wrong here.
Hello,
You mentioned that you’re using Rank Math PRO but the account you have used to open this ticket is the Rank Math free version.
Can you please share the email address you used to purchase so we can locate your account and verify it?
Looking forward to helping you.
at 10. juni 2023 d***@m*************
Hello,
We have found the PRO subscription under the email address you provided.
To avoid any confusion in the future, would you like to merge these two accounts?
If so, please tell us the preferred email address and we will do the needful.
We really look forward to helping you.
Hello,
Since we did not hear back from you for 15 days, we are assuming that you found the solution. We are closing this support ticket.
If you still need assistance or any other help, please feel free to open a new support ticket, and we will be more than happy to assist.
Thank you.