Hello,
I’m sorry to hear that you’re having trouble connecting your site to Rank Math. If you’re encountering issues while trying to connect your site to Rank Math, you can follow the steps outlined in our knowledgebase article on problems while connecting account using Rank Math.
If you continue to experience issues after following these steps, please reply to this ticket, and a human agent from the Rank Math Support team will assist you further.
Thank you for reaching out to us!
Sources:
What to Do When Rank Math Analytics Shows Zero Search Traffic » Rank Math
How to Fix Problems While Connecting Account Using Rank Math » Rank Math
Website Not Shown In Rank Math Account Area » Rank Math
How to Use Rank Math on a Staging Site » Rank Math
Can someone help with my issue?
Hello,
Thank you for contacting Rank Math support and we apologize for the inconvenience.
Can you please share what error you see when you try connecting your account? We’d love to help troubleshoot the issue but we need more information about the specific issue.
Please make sure you are connecting your Rank Math account from Rank Math > Dashboard > Help, and also make sure you have reviewed this guide on resolving most of these types of errors.
Thank you for your patience and cooperation. Looking forward to hearing back from you.
Thank you Great for replying. The Analytics still shows the “red” and I have tired all the possible methods.
There is no problem except that the Analytics doesn’t seem to work. There are no prompts in particular.
Hello,
Have you tried following this guide? If you have not, then please do and let us know the outcome of that. If you have and followed this guide with no difference, then please share share access to your website so we can help investigate it. Please follow these steps:
- Edit the first post on this ticket and include your WordPress and FTP logins in the Sensitive Data section. This is a secure section that only our support staff can access.
- Make sure you take a complete backup of your website before sharing the information with us.
- If you prefer, you can use this plugin to generate a temporary login URL to your website and share that with us instead: https://wordpress.org/plugins/temporary-login-without-password/
- You can also use this plugin to monitor what changes our staff might make on your website (if any): https://wordpress.org/plugins/wp-security-audit-log/
We appreciate your cooperation and patience. Thank you for choosing Rank Math.
Thank You for the guide. I will try that first and get back.
Hello,
Sure thing. We’ll be looking forward to hearing back from you.
Regards,
Hello,
Since we did not hear back from you for 15 days, we are assuming that you found the solution. We are closing this support ticket.
If you still need assistance or any other help, please feel free to open a new support ticket, and we will be more than happy to assist.
Thank you.
