does not work

#669560
Viewing 4 replies - 1 through 4 (of 4 total)
  • RankBot

    1 year, 10 months ago

    Hello,

    We apologize for the inconvenience you’re experiencing with Rank Math. The issue you’re encountering where the result gives the word ‘gone’ and nothing else seems to be unusual. It’s possible that there might be a conflict or an issue with the setup.

    To resolve this, please try the following steps:

    1. Clear your website cache and browser cache.
    2. Deactivate all other plugins except Rank Math and switch to a default WordPress theme like Twenty Twenty-One to see if the issue persists.
    3. If the issue still persists, please reach out to our support team by opening a support ticket here. They will be able to provide more specific guidance based on your website’s configuration.

    If you have any further questions or need assistance with anything else, feel free to let us know. We’re here to help!

    Sources:
    How to Fix Problems While Connecting Account Using Rank Math » Rank Math
    The #1 WordPress SEO Plugin in 2023 – Rank Math
    Analyzing Your Site’s SEO with Rank Math’s SEO Analysis Tool

    Uzair

    1 year, 10 months ago

    Hello,

    Are you still facing this issue?

    Anonymous

    1 year, 10 months ago

    Rank Math free

    Yes, still does not work

    Great

    1 year, 10 months ago

    Hello,

    To help you investigate this issue, we might need to take a closer look at your website and settings. Please follow these steps:

    • Edit the first post on this ticket and include your WordPress and FTP logins in the Sensitive Data section. This is a secure section that only our support staff can access.
      Sensitive Data Section
    • Make sure you take a complete backup of your website before sharing the information with us.
    • If you prefer, you can use this plugin to generate a temporary login URL to your website and share that with us instead: https://wordpress.org/plugins/temporary-login-without-password/
    • You can also use this plugin to monitor what changes our staff might make on your website (if any): https://wordpress.org/plugins/wp-security-audit-log/

    We appreciate your cooperation and patience. Thank you for choosing Rank Math.

    RankBot

    1 year, 9 months ago

    Hello,

    Since we did not hear back from you for 15 days, we are assuming that you found the solution. We are closing this support ticket.

    If you still need assistance or any other help, please feel free to open a new support ticket, and we will be more than happy to assist.

    Thank you.

Viewing 4 replies - 1 through 4 (of 4 total)

The ticket ‘does not work’ is closed to new replies.