Hello,
We’re sorry to hear that you’re experiencing issues with updating the OpenGraph image on Facebook. We understand the importance of having the correct image displayed when sharing your website on social media.
Based on the information you’ve provided, it seems like you’ve followed the recommendations for adding the OpenGraph image. However, there are a few additional steps we can take to troubleshoot this issue.
Firstly, please ensure that the image you’ve added meets the recommended dimensions of 1200px X 630px and is in either jpeg, png, or gif format. Additionally, it’s important to check if the og:image tag is being pushed towards the end of the source code due to minification or gzip compression.
If you’re using any cache plugins like W3 Total Cache, please disable the gzip browser cache option and clear your website and server cache. After doing so, you can use Facebook’s sharing debugger to “Scrape Again” and see if the OpenGraph tags are updated, including the image.
If after following these steps, the issue persists, please feel free to reach out to our support team directly from here, and we will be more than happy to assist you further.
We hope this helps resolve the issue. Thank you for reaching out to us!
Sources:
Open Graph/Social Preview Image Is Not Displayed » Rank Math
Open Graph Meta Tags » Rank Math
How to Use the Content AI Tools in Rank Math SEO » Rank Math
Hi,
Thank you very much with Facebook’s debugger, it works fine.
Have a nice day,
Aude
Hello,
Thank you for the update.
Could you please confirm if this issue is already resolved or if you have any other concerns?
Looking forward to helping you.
Thank you.
Hello,
Since we did not hear back from you for 15 days, we are assuming that you found the solution. We are closing this support ticket.
If you still need assistance or any other help, please feel free to open a new support ticket, and we will be more than happy to assist.
Thank you.
