RANKMATH231109-7761-25167

Hello,

We apologize for the inconvenience you’re experiencing with accessing Rank Math. It seems like you’re encountering an issue with accessing certain features or settings within Rank Math.

Based on the error message you’ve received, it’s important to check if you have access to the Role Manager settings inside Rank Math. Please ensure that your user role has been granted with all the required user capabilities. After enabling the required user capabilities, click the “Update Capabilities” button at the bottom of the page to reflect the changes.

If you’ve already checked this and are still facing the issue, please proceed with the following steps:

1. Check if you’ve activated Rank Math network-wide, especially if you’re working in a multisite environment. This error is likely to occur when Rank Math is not installed correctly in a multisite environment. You can follow our detailed tutorial on installing Rank Math in a multisite environment.

2. If none of these steps resolve the issue, it’s best to reach out to the Rank Math support team for further assistance. You can open a support ticket here. They will be able to provide more specific guidance based on your website’s configuration.

We hope this helps resolve the issue you’re facing. If you have any further questions or need additional assistance, please feel free to reach out to our dedicated support team.

We appreciate your understanding and patience as we work to resolve this matter for you.

Sources:
I Purchased Rank Math PRO but Rank Math is Still Showing FREE » Rank Math
How to Fix Problems While Connecting Account Using Rank Math » Rank Math
Sorry, You Are Not Allowed to Access This Page » Rank Math