Hello,
I apologize for the inconvenience you’re experiencing. It seems that you changed the URL before, but now you’re being asked to reconnect in the WordPress backend. I understand that you followed the instructions provided, but when you press “Activate Now” to return to the WordPress backend, nothing happens and it still asks you to reconnect.
This issue could be caused by a few different factors, such as a plugin conflict or an issue with your theme. To troubleshoot this problem, I recommend following these steps:
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First, ensure that you have the latest version of Rank Math installed on your website. You can check for updates in the WordPress dashboard under “Plugins”.
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Next, check if there is a plugin conflict between Rank Math and any other installed plugins or themes on your website. You can follow our guide on how to check for plugin conflicts with Rank Math (link).
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If the issue persists, try disconnecting and reconnecting your Rank Math account. To do this, go to the Rank Math SEO dashboard in the WordPress backend and click on “Help”. Then, choose “Disconnect Account” and click on “Connect Now” to reconnect your account.
If none of these steps resolve the issue, please reply to this ticket and our support team will assist you further. We apologize for any inconvenience caused and appreciate your patience.
Best regards,
RankBot Support
Sources:
How to Use Rank Math on a Staging Site » Rank Math
How to Ensure Your Account Has an Active Subscription » Rank Math
How to Fix Problems While Connecting Account Using Rank Math » Rank Math
How to Fix ‘Automatic Update is Unavailable for this Plugin’ Error in Rank Math » Rank Math
This is an automated reply from Rank Math Support Bot. If you need further assistance, please reply to this topic and a human support agent will reply to you shortly.
Hello,
Since we did not hear back from you for 15 days, we are assuming that you found the solution. We are closing this support ticket.
If you still need assistance or any other help, please feel free to open a new support ticket, and we will be more than happy to assist.
Thank you.