I bought content ai and the content ai panel in the dashboard remains greyd out.

Hello,

Thank you for reaching out to us and I apologize for the inconvenience you are experiencing with the Content AI panel in the dashboard.

To resolve this issue, please make sure that you have refreshed the credits for Content AI. Sometimes, after enabling Content AI, the panel may appear grayed out until the credits are refreshed.

To refresh the credits, please follow these steps:

1. Go to your WordPress Dashboard.
2. Navigate to Rank Math → General Settings → Content AI.
3. Click on the “Refresh Credits” button.

Here’s a screenshot for reference:

Once you have refreshed the credits, please check if the Content AI panel is now accessible and not grayed out. If the issue persists, please let us know, and we will be happy to assist you further.

I appreciate your patience, and please don’t hesitate to reach out if you have any other questions or concerns.

Sources:
How to Bulk Generate SEO Meta Tags Using Content AI » Rank Math
What is a Focus Keyword? » Rank Math
How to Use Content AI With Divi » Rank Math