Meta Description won’t show on Search Engines

#663905
  • Resolved Anonymous
    Rank Math free

    Hello,

    For the past few days, we’ve been encountering an issue that we’ve never experienced before, specifically regarding Rank Math meta descriptions. For some inexplicable reason, many of our products, despite having the correct meta description text inserted, are not appearing on search engines like Google. Instead of displaying the expected meta descriptions, what we believe to be breadcrumbs are showing in their place. I would love to share some screenshots as it would make it easier for you to understand the issue, but there’s no option to upload them in your ticket system.

    I’m aware that we’re not the only ones facing this issue in recent days, as I’ve come across at least one other thread on the WordPress repository: https://wordpress.org/support/topic/meta-description-wont-show-on-search-engines/

    Could you please assist us in resolving this critical bug? Once again, we’ve been using Rank Math for a considerable amount of time, and we haven’t made any content changes.

    Best Regards,
    Tiago

Viewing 5 replies - 1 through 5 (of 5 total)
  • Hello,

    Thank you for contacting Rank Math and bringing your concern to our attention. I’m sorry for any inconvenience this issue may have caused you.

    You can upload screenshots using this tool and add the generated link here.

    Also, please share the affected product URL so we can check.

    Looking forward to helping you.

    Thank you.

    Anonymous
    Rank Math free

    Hi Reinelle and thank you for your reply.

    I’ll share here both the screenshots url and the product example url.
    Please bear in mind that this issue is affecting multiple products. It seems to me that the bug is disregarding Rank math meta descriptions in the affected products.

    Screenshots URL: https://imgur.com/a/gSxarSD
    Product URL: https://funderwear.pt/loja/pijama-homem-gnomes/

    Best Regards,
    Tiago Gameiro

    Hello,

    Thank you so much for sharing those screenshots.

    If you access the affected page’s source code, you will see that there are 2 meta descriptions being generated and the duplicated one is not coming from our plugin.

    See screenshot below:

    Rank Math support

    There may be another plugin from your website that is inserting that meta description or your currently active theme. To determine that, please follow this guide: https://rankmath.com/kb/check-plugin-conflicts/

    Only the site admin would know and your users won’t be affected by this troubleshooting.

    Let us know how that goes. Looking forward to helping you.

    Anonymous
    Rank Math free

    Hi Jeremy, thank you for the reply.

    Unfortunately, your suggestion will not work, as products that have meta description showing correctly on Google searches ALSO have the same in the source code. Bellow screenshot and product url:

    Screenshots URL: https://imgur.com/a/P2fQ7YT
    Product URL: https://funderwear.pt/loja/pijama-homem-losse/

    As an attempt to troubleshoot this issue further, I inform that I disabled the WPML plugin installed on our website, but the issue remains (and code still shows with that meta description you pointed out).

    Best Regards,
    Tiago Gameiro

    Hello,

    We can see you are using the “Hello Elementor” theme and possibly your theme is adding the duplicate meta description on your pages.

    In this case, you can use the following filter on your site to remove the meta description generated by your theme:

    function remove_hello_elementor_description_meta_tag() {
    	remove_action( 'wp_head', 'hello_elementor_add_description_meta_tag' );
    }
    add_action( 'after_setup_theme', 'remove_hello_elementor_description_meta_tag' );
    

    Here’s how you can add filter/hook to your WordPress site: https://rankmath.com/kb/wordpress-hooks-actions-filters/

    Let us know how it goes. Looking forward to helping you.

    Thank you.

    Hello,

    Since we did not hear back from you for 15 days, we are assuming that you found the solution. We are closing this support ticket.

    If you still need assistance or any other help, please feel free to open a new support ticket, and we will be more than happy to assist.

    Thank you.

Viewing 5 replies - 1 through 5 (of 5 total)

The ticket ‘Meta Description won’t show on Search Engines’ is closed to new replies.