Hello,
Thank you for contacting Rank Math and bringing your concern to our attention. I’m sorry for any inconvenience this issue may have caused you.
Could you please share the PHP version you’re using on your site?
We have asked since we recommend updating your PHP version to PHP 8.0 because anything below that has reached its end of life:
https://www.php.net/supported-versions.php
Meanwhile, here’s the guide for fixing this issue on your site:
https://rankmath.com/blog/the-link-you-followed-has-expired/
Let us know how this goes.
Thank you.
I upgraded php to 8.2 and followed all the recommendations described in the article https://rankmath.com/blog/the-link-you-followed-has-expired/
At the moment, on the Tools > Site Health > Server tab, I have the following settings:
Linux server architecture 4.15.0-201-generic x86_64
LiteSpeed Web Server Software
PHP version 8.2.11 (Supports 64-bit values)
PHP SAPI litespeed
PHP max input variables 1000
PHP time limit (script execution time limit) 300
PHP memory limit (script memory limit) 512M
Max input time 300
Upload max filesize (maximum upload size) 512M
PHP post max size (maximum POST request size) 512M
Is cURL version 7.58.0 OpenSSL/1.1.1
SUHOSIN extension installed? No
Is Imagick available? No
CNC Support Yes
Rules.htaccess Custom rules have been added to the file.htaccess
Current time 2023-11-05T18:01:38+00:00
Current time UTC Sunday, 05-Nov-23 18:01:38 UTC
The current server time is 2023-11-05T18:01:36+00:00
But the problem remains relevant
Hello,
In this case, we might need to take a closer look at the settings. Please edit the first post on this ticket and include your WordPress & FTP logins in the designated Sensitive Data section.
Please do take a complete backup of your website before sharing the information with us.
It is completely secure and only our support staff has access to that section. If you want, you can use the below plugin to generate a temporary login URL to your website and share that with us instead:
https://wordpress.org/plugins/temporary-login-without-password/
You can use the above plugin in conjunction with the WP Security Audit Log to monitor what changes our staff might make on your website (if any):
https://wordpress.org/plugins/wp-security-audit-log/
Looking forward to helping you.
Thank you.
Hello,
We apologize for the delay in getting back to you, your last message got caught in our spam filter.
The temporal website access link you shared is no longer working, please renew it and reshare the link so we can help take a look.
Thank you for your patience and cooperation
Hello,
I have updated the sensitive data as requested. Can you please check further?
Thank you.
Hello,
Thank you for your patience.
We’ve tried saving the Titles & Meta section, and replicated the issue on your site.
In this case, you can hide those attributes in the Titles & Meta section by adding the following filter:
add_filter( 'rank_math/settings/title', function( $titles ) {
$titles = array_filter( $titles, function( $title ) {
return ! isset( $title['taxonomy'] ) || strncmp( $title['taxonomy'], 'pa_', 3 ) !== 0;
} );
return $titles;
} );
Let us know how this goes.
Thank you so much! Now it’s work fine!
Hello,
You’re welcome.
We are super happy that this issue is already resolved. If you have any other questions in the future, know that we are here to help you.
If you don’t mind me asking, could you please leave us a review (if you haven’t already) on https://wordpress.org/support/plugin/seo-by-rank-math/reviews/#new-post about your overall experience with Rank Math? We appreciate your time and patience.
If you do have another question in the future, please feel free to create a new forum topic, and it will be our pleasure to assist you again.
Thank you.
