Hi Robert,
Thanks for your info, I have checked on the Google search console:
* It says Ownership verification – You are a verified owner
* Property added to account – November 2, 2023
* Dont see any errors
* Review the Rank Math settings and all necessary options ( 7 of them) are enabled for data to be collected.
* So I shall wait a day or 2 and see if it works. Thanks.
And please advise if I need to check anything else. I shall get back to you in 2 -3 Days time.
Thanks again!
Hello,
Thank you for contacting Rank Math. We are sorry for the delay in response and any inconvenience caused.
If there are still no results for your site in the Search Console, please follow the steps below to fix this issue.
Please make sure you have the latest version of the Rank Math plugin installed on your site. You can check the latest version here: https://rankmath.com/changelog/free/
Once you have updated the plugin, please follow these steps to reconnect Rank Math with your Google account and grant all the necessary permissions:
- First of all, check to make sure that you have a verified Google Search Console and Google Analytics properties, if not follow the attached link to create one.
- Please make sure that you’ve connected the correct Google account and are not connecting to Google Search Console via a domain property but rather a URL prefix and that you have verified the correct version of your website on the Google Search Console (HTTP or HTTPS, www or non-www).
If you already have verified properties and you’re still unable to connect them, follow these steps
- Go to your Google account settings and click on Security.
- Scroll down to the section called Third-party apps with account access and click on Manage third-party access.
- Find Rank Math in the list of apps and click on it.
- Click on Remove access and confirm your action.
- Go back to your WordPress dashboard and navigate to Rank Math > General Settings > Analytics.
- Click on Disconnect Account and then click on Connect again.
- Follow the instructions to sign in with your Google account and allow Rank Math to access your data.
You can also refer to this guide for more details: https://rankmath.com/kb/analytics-issues/#expired-google-oauth-token
We hope this resolves the issue for you. If you still face any problems or have any questions, please let us know. We’re always here to help.
Hi Caleb,
I hve performed point 3-9 that you have listed. as I still unable to enable the index status tab under “Search Console” and see noything on the drop down.
Any other steps I can do?
Thanks.
Hello,
To help you investigate this issue, we might need to take a closer look at your website and settings. Please follow these steps:
- Edit the first post on this ticket and include your WordPress and FTP logins in the Sensitive Data section. This is a secure section that only our support staff can access.
- Make sure you take a complete backup of your website before sharing the information with us.
- If you prefer, you can use this plugin to generate a temporary login URL to your website and share that with us instead: https://wordpress.org/plugins/temporary-login-without-password/
- You can also use this plugin to monitor what changes our staff might make on your website (if any): https://wordpress.org/plugins/wp-security-audit-log/
We appreciate your cooperation and patience. Thank you for choosing Rank Math.
Hi Great,
Thanks, so I will use this plugin to generate a temporary login URL to my website and share that with you instead: https://wordpress.org/plugins/temporary-login-without-password/
So I will edit on myfirst post on this ticket then will share it Sensitive Data section.
As I’m not too sure how to backup.
Check that you have connected RankMath to your Google Search Console account, verified ownership of your site, submitted your sitemap, and waited 24 hours for Google to index your site. If that doesn’t work, check for robots.txt blocking, Google penalties, and site accessibility. If you’re still stuck, contact RankMath support.
Hello,
We logged in to your site using the provided access details in the sensitive data section.
We can see that you are yet to connect your website to either the Google Search Console or Google Analytics with all the necessary permissions.
Firstly, head to your Google account and remove Rank Math permissions: https://myaccount.google.com/permissions
After that please navigate to your WordPress dashboard > Rank Math > General settings > Analytics > and from there click on the “reconnect” link. Don’t forget to provide all required permissions to Rank Math.
Here’s a link on how to connect your Google Account with Rank Math properly: https://rankmath.com/kb/connect-your-google-account/
Also, please verify using the URL prefix and ensure that you have verified the correct version of your website on the Google Search Console (HTTP or HTTPS, www or non-www).
You can follow our guide here to create the URL Prefix property:
https://rankmath.com/kb/google-site-verification/#num-1-1-open-google-search-console
The URL-prefix property also helps keep your sitemap in sync with Google Search Console as we submit it automatically for you. In addition, the domain property won’t work correctly on some sections of the Analytics module such as the IndexStatus.
Let us know how this goes.
Thank you.
Hi Adetayo,
Thanks for your help; now i am able to see my website: shoppingbudbud.com under the Search Console but it shows nothing under “Analytics” it shows nothing in the dropdown, may I ask if you could go to my site to take a look please?
FYI, Rank Math SEO > Dashboard > Analytics is enabled
Thanks.
Hello,
Could you please confirm if you have already created a GA4 property for your website?
If not yet, please visit this page (https://analytics.google.com/analytics/web/) and sign up for a Google Analytics account and property, then reconnect your Google Account so the new Analytics account will reflect.
If you have already created the GA4 property, then please add your FTP login details in the sensitive data section so we can investigate the issue further.
You may get in touch with your web host if you’re unsure about the FTP credentials of your site.
Looking forward to helping you.
Hello,
Since we did not hear back from you for 15 days, we are assuming that you found the solution. We are closing this support ticket.
If you still need assistance or any other help, please feel free to open a new support ticket, and we will be more than happy to assist.
Thank you.
