Redirects

#662381
  • Resolved Anonymous

    1 year, 11 months ago

    Rank Math free

    Hi – trying to add additional redirects but keep getting following error message…

    Warning: Invalid argument supplied for foreach() in /home/customer/www/fullmixmarketing.co.uk/public_html/wp-content/plugins/seo-by-rank-math/includes/modules/redirections/class-redirection.php on line 217

    Warning: Cannot modify header information – headers already sent by (output started at /home/customer/www/fullmixmarketing.co.uk/public_html/wp-content/plugins/seo-by-rank-math/includes/modules/redirections/class-redirection.php:217) in /home/customer/www/fullmixmarketing.co.uk/public_html/wp-includes/pluggable.php on line 1435

    Please can you tell me how to resolve?

    Thanks, Sarah

Viewing 4 replies - 1 through 4 (of 4 total)
  • Ike

    1 year, 11 months ago

    Hello,

    Thank you for contacting us and sorry for any inconvenience that might have been caused due to this issue.

    Assuming you are using the latest version of all the plugins and the themes (please update if not yet), it would seem like a conflict with one of the plugins or the theme you are using.

    To determine that, please follow this troubleshooting guide:
    https://rankmath.com/kb/check-plugin-conflicts/

    Here is a video you can follow as well:

    Only the site admin would know and your users won’t be affected by this troubleshooting.

    If the issue persists, please edit the first post on this ticket and include your WordPress & FTP logins in the designated Sensitive Data section.

    Please do take a complete backup of your website before sharing the information with us.
    Sensitive Data Section

    It is completely secure and only our support staff has access to that section. If you want, you can use the below plugin to generate a temporary login URL to your website and share that with us instead:

    https://wordpress.org/plugins/temporary-login-without-password/

    You can use the above plugin in conjunction with the WP Security Audit Log to monitor what changes our staff might make on your website (if any):

    https://wordpress.org/plugins/wp-security-audit-log/

    Looking forward to helping you.

    Thank you.

    Great

    1 year, 11 months ago

    Hello,

    Circling back to this:

    If you are importing your redirection via CSV, please share a copy of the CSV you are trying to import with us. If you are adding a single redirection, please share a screenshot of the redirection rule so we can help investigate the issue.

    Thank you for your patience and cooperation. Looking forward to hearing back from you.

    Anonymous

    1 year, 10 months ago

    Rank Math free

    Hi,

    No, we did not use a CSV file.

    Adding new redirects was working fine – it then stopped and showed the error message!

    I guess we will have to troubleshoot each plugin in case one updated and caused a problem.

    Sarah

    Reinelle

    1 year, 10 months ago

    Hello,

    Sure, let us know how this goes.

    Meanwhile, please confirm if you’re redirecting https or WWW or the homepage itself.

    We have asked since Rank Math cannot be used to create a redirection from your root domain/homepage and from one variation of the website to the other (HTTP/HTTPS and WWW/non-WWW).

    If you’re creating those, then we suggest getting in touch with your web host so they can apply the redirect properly.

    You may also share the redirect so we can test it on our end. Please share the source, type, and destination of the redirect.

    Looking forward to helping you.

    RankBot

    1 year, 9 months ago

    Hello,

    Since we did not hear back from you for 15 days, we are assuming that you found the solution. We are closing this support ticket.

    If you still need assistance or any other help, please feel free to open a new support ticket, and we will be more than happy to assist.

    Thank you.

Viewing 4 replies - 1 through 4 (of 4 total)

The ticket ‘Redirects’ is closed to new replies.