scrolling issue when editing pages

#661121
  • Resolved Anonymous

    1 year, 11 months ago

    Rank Math free

    after updating the plugin I now have a problem when scrolling a page. when I enter any page to edit and scroll(either up or down) the page jumps i.e. a juddery scroll. The plugin worked fine before.

    the really unusual thing though, is that I have rolled back to the last version but the problem still remains?

    if I disable rank math the problem is resolved.

    I’m using the Kadence theme and Kadence blocks.

    many thanks
    Mark

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  • Rakibuzzaman Siam

    1 year, 11 months ago

    Hello,

    Thank you for contacting us and sorry for any inconvenience that might have been caused due to that.

    This issue could be caused by conflicting plugins/themes on your website. Kindly make sure you are using the latest version of all the plugins and themes, please update if not yet.

    Here’s a guide for troubleshooting further if the issue persists:
    https://rankmath.com/kb/check-plugin-conflicts/

    You can also follow the steps in this video:
    https://www.youtube.com/watch?v=FcIWRhcUP2c

    Only the site admin would know and your users won’t be affected by this troubleshooting.

    Let us know how it goes. Looking forward to helping you.

    Thank you.

    RankBot

    1 year, 10 months ago

    Hello,

    Since we did not hear back from you for 15 days, we are assuming that you found the solution. We are closing this support ticket.

    If you still need assistance or any other help, please feel free to open a new support ticket, and we will be more than happy to assist.

    Thank you.

Viewing 1 replies (of 1 total)

The ticket ‘scrolling issue when editing pages’ is closed to new replies.