Hello,
Thank you for your interest in purchasing Rank Math Pro. We apologize for the inconvenience you are facing while trying to make the payment.
If you are still having trouble with the payment, please try the following steps:
- Clear your browser cache and cookies, or use a different browser.
- Switch the country list to your country on the top right corner of the payment page. See: https://i.rankmath.com/i/WD9Nr8
- Make sure your PayPal account or credit card has sufficient funds and is not blocked for international payments.
- Contact your bank or PayPal support if there is any issue with your account or card.
- Make sure you’re not using a prepaid card
- Make sure your IP is not a Proxy and you are not using any VPN or hosting service
- Try using a different payment method if possible.
If none of these steps work, please reach out to your bank and ask what’s stopping the payment from going through and request them to approve it on your end.
We appreciate your patience and understanding. We hope you enjoy using Rank Math Pro and see great results on your website.
Thank you for choosing Rank Math as your SEO solution.
I did all the given guidline by you but many my freind which want to puchage he could not complete his transaction
Hello,
Please make sure that the flag during checkout is showing the correct country at the top right corner.
If you are trying to validate data while accessing the website from a different location, you need to force the change of country in the dropdown.
Also, if you are using a Proxy or VPN, please disable that and use your actual ISP to update your payment method.
Let us know how this goes.
Thank you.
Hello,
Since we did not hear back from you for 15 days, we are assuming that you found the solution. We are closing this support ticket.
If you still need assistance or any other help, please feel free to open a new support ticket, and we will be more than happy to assist.
Thank you.
