Sitemap Error – page-sitemap4.xml is not Loading – critical error

#661064
  • Resolved Anonymous
    Rank Math free

    Hello,
    I was horrified to find today that the fourth page sitemap is not working, I had already reduced the denomination of the page map to 5 to see if it was due to the pages themselves. But I could not find any error. Also in my PHP-Error Log there is no entry related to the sitemap. How can I solve the problem as soon as possible?

    At the moment I have changed the sitemap size to 30 so that at least the remaining pages are indexed.

    Greetings
    Norman

Viewing 3 replies - 1 through 3 (of 3 total)
  • Hello,

    Thank you for contacting Rank Math support. I’m sorry to hear that you are having trouble with your sitemap.

    We checked the URL you shared with us and we can see that the sitemap is working fine. But to troubleshoot this issue, please follow these steps:

    • Reset your WordPress permalinks by going to WordPress Dashboard > Settings > Permalinks and clicking Save Changes without making any changes.
    • Regenerate your sitemap by going to Rank Math > Sitemap Settings and changing the Link per Sitemap to 201 or anything else and then click Save Changes. You can change it later, this is just to regenerate your sitemap. You can follow this screencast: https://i.rankmath.com/pipRDp
    • Exclude the Sitemap files of the Rank Math plugin in your caching plugin. The cache could be via a plugin or from the server. For plugins or Cloudflare, please follow this article:
      https://rankmath.com/kb/exclude-sitemaps-from-caching/
    • To make sure your sitemap gets updated immediately, add the following code to your site:
      /**
       * Filter if XML sitemap transient cache is enabled.
       *
       * @param boolean $unsigned Enable cache or not, defaults to true
       */
      add_filter( 'rank_math/sitemap/enable_caching', '__return_false');

      You can learn how to add this code to your website here: https://rankmath.com/kb/wordpress-hooks-actions-filters/

    If none of these steps resolve the issue, please let us know and provide us with your WordPress login details and FTP access in the Sensitive Data section so we can take a closer look.

    We hope this helps. Please let us know if you have any questions or concerns.

    Anonymous
    Rank Math free

    Hello,

    thanks for your reply, I think the problem came, from my webbuilder “Oxygen”, I have yesterday after a long troubleshooting, all the pages generated new and apparently then fixed the error of a page that prevented the creation of the sitemap.

    There is no error log from Rank Math when a sitemap could not be created?

    Thank you.

    Hello,

    The Oxygen Builder is fully compatible with Rank Math, if there’s a specific issue that is conflicting with Rank Math and preventing your sitemap from working properly, please do let us know so we can help investigate it properly.

    Thank you for your patience and cooperation

Viewing 3 replies - 1 through 3 (of 3 total)

You must be logged in to reply to this ticket.