Incorrect Account provided

#660332
  • Resolved Anonymous

    1 year, 11 months ago

    Rank Math free

    I am having problems setting up an Analytics account…It should be Lifestyle My Style but I keep getting set up under ctlactive which is a dead account that hasn’t been used. How do I change this to the correct account?

    Thanks,

    Wayne

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  • Anonymous

    1 year, 11 months ago

    Rank Math free

    I have already removed details from the google console and erased my cache but nothing changes

    Jeremy

    1 year, 11 months ago

    Hello,

    Thank you for your query and we are so sorry about the trouble this must have caused.

    To change the account shown on Rank Math’s analytics settings, you will have to disconnect and reconnect your Google service.

    Head over to your WordPress Dashboard > Rank Math > General Settings > Analytics and configure the Search Console and Analytics settings again:
    Rank Math support

    Kindly check all necessary checkboxes to allow Rank Math to access some of the Google Services. Please check my screenshot below for reference.
    Rank Math support

    We hope this resolves the issue for you.

    If you still face any problems or have any questions, please let us know. We’re always here to help.

    RankBot

    1 year, 10 months ago

    Hello,

    Since we did not hear back from you for 15 days, we are assuming that you found the solution. We are closing this support ticket.

    If you still need assistance or any other help, please feel free to open a new support ticket, and we will be more than happy to assist.

    Thank you.

Viewing 2 replies - 1 through 2 (of 2 total)

The ticket ‘Incorrect Account provided’ is closed to new replies.