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The SEO control box from Rank Math is not appearing as it should. This problem specifically occurs with Custom Post Types (CPTs) that have a taxonomy (category) assigned. I have used Metabox to create these CPTs.
For other types of posts, including native posts with categories, the Rank Math SEO control box is functioning properly. It also works correctly for CPTs that do not have a taxonomy assigned.
The issue arises exclusively with CPTs that have a taxonomy; in these cases, the Rank Math SEO control box fails to appear.
I’ve attempted to resolve this by deactivating other plugins, but this hasn’t been successful.
I also attempted to follow a method provided in the following link: https://rankmath.com/kb/why-rank-math-meta-box-is-not-showing/#setup-meta-box-multiple-meta-boxes. Unfortunately, this did not resolve the issue.
Attached is a screenshot depicting the error I encountered. As I lack expertise in coding, any assistance would be greatly appreciated.
Thanks
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Rank Math free
Hello,
Thank you for contacting the support and sorry for any inconvenience that might have been caused due to that.
Assuming you are using the latest version of all the plugins and the themes (please update if not yet), it would seem like a conflict with one of the plugins or the theme you are using.
To determine that, please follow this troubleshooting guide:
https://rankmath.com/kb/check-plugin-conflicts/Here is a video you can follow as well:
Only the site admin would know and your users won’t be affected by this troubleshooting.
If the issue persists, please edit the first post on this ticket and include your WordPress & FTP logins in the designated Sensitive Data section.
Please do take a complete backup of your website before sharing the information with us.
It is completely secure and only our support staff has access to that section. If you want, you can use the below plugin to generate a temporary login URL to your website and share that with us instead:
https://wordpress.org/plugins/temporary-login-without-password/You can use the above plugin in conjunction with the WP Security Audit Log to monitor what changes our staff might make on your website (if any):
https://wordpress.org/plugins/wp-security-audit-log/Thank you for your patience and cooperation as we attempt to resolve this issue.
Looking forward to hearing back from you.
Thank you.
Hello again,
We have fixed this issue in our latest beta version of the plugin. However, this version is not yet officially released. You can try this beta update and see if it resolves your issue. To do that, you need to enable the Beta update option by following this guide: https://rankmath.com/kb/version-control/#beta-updates
If you don’t see an update available, please go to Rank Math > Status & Tools > Database Tools > Remove Rank Math Transients > Remove transients as shown in the image below:
Then, clear your caches, server, and WordPress and check again. You can disable the Beta updates once you update to the latest version and if the issue is gone.
We hope this helps you. Please let us know if you have any other questions or concerns.
Thank you.
The ticket ‘The SEO control box from Rank Math is not appearing as it should.’ is closed to new replies.