URL is incorrect

#655955
  • Resolved Anonymous

    1 year, 11 months ago

    Rank Math free

    Hi I am trying to connect my account with Rank Math. I originally used my account on a test sever and have now transferred to a live server but each time I try to connect the account it only gives the test server url, do I need to remove this in more than one place? I have already disconnected it from the rank matth dashboard.

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  • Rakibuzzaman Siam

    1 year, 11 months ago

    Hello,

    Thank you for contacting us and sorry for any inconvenience that might have been caused due to that.

    Please head over to WordPress Dashboard > Settings > General and make sure there are no mismatches in the WordPress URL and Site URL in those options.

    After that, please try connecting your Rank Math account again from WordPress Dashboard > Rank Math > Dashboard > Help and see if that works for you.

    Let us know how it goes. Looking forward to helping you.

    Thank you.

    RankBot

    1 year, 10 months ago

    Hello,

    Since we did not hear back from you for 15 days, we are assuming that you found the solution. We are closing this support ticket.

    If you still need assistance or any other help, please feel free to open a new support ticket, and we will be more than happy to assist.

    Thank you.

Viewing 1 replies (of 1 total)

The ticket ‘URL is incorrect’ is closed to new replies.