Hello,
Thank you for contacting Rank Math and bringing your concern to our attention. I’m sorry for any inconvenience this issue may have caused you.
For the saving issue, please check if you are using a Firewall as it may prevent saving the changes.
If you are using a Firewall, please whitelist this route:
/wp-json/rankmath/v1/updateMeta
You can check this link for more information:
https://rankmath.com/kb/meta-data-not-saving/
Regarding the sitemap, please share the URL so we can check as well.
Meanwhile, please follow the steps to flush the sitemap cache:
1. Flush the Sitemap cache by following this video screencast:
https://i.rankmath.com/pipRDp
2. Exclude the Sitemap files of the Rank Math plugin in your caching plugin. The cache could be via a plugin or from the server. For plugins or Cloudflare, please follow this article:
https://rankmath.com/kb/exclude-sitemaps-from-caching/
Let us know how this goes.
Thank you.
Thanks Reinelle – the firewall setting change made all of it work. It is good now. Thank you.
Hello,
We are super happy that this resolved your issue. If you have any other questions in the future, know that we are here to help you.
If you don’t mind me asking, could you please leave us a review (if you haven’t already) on https://wordpress.org/support/plugin/seo-by-rank-math/reviews/#new-post about your overall experience with Rank Math? We appreciate your time and patience.
If you do have another question in the future, please feel free to create a new forum topic, and it will be our pleasure to assist you again.
Thank you.
