Webmaster Tools not working

#653485
  • Resolved Anonymous
    Rank Math free

    my search console got logged out and when I checked the rank math it had some issues I have reactivated with a new one as well yet no use

Viewing 5 replies - 1 through 5 (of 5 total)
  • Hello,

    Thank you for reaching out to us and we’re sorry for any trouble you’re facing. We’d love to help you resolve your issue as soon as possible.

    Please what error are you getting on activating Rank Math?

    You can use a tool like https://imgur.com/upload to share a screenshot of the issues you are facing.

    Thank you for your cooperation and patience. We look forward to hearing from you soon.

    Thank you for choosing Rank Math.

    Anonymous
    Rank Math free

    Hello,

    Thank you for getting back to us.

    From the screenshot you shared, I can see that the input tab is missing in your webmaster tools settings.

    For initial troubleshooting, please check if this is a theme or plugin conflict.

    To confirm if it’s a theme/plugin conflict, we would like you to perform a quick conflict check on your website using the instructions below.

    We strongly advise using the Health Check plugin, which lets you do a conflict check without affecting website visitors.

    You can follow through here to see the instructions https://rankmath.com/kb/check-plugin-conflicts/#install-health-check-plugin

    Let us know how this goes. Looking forward to helping you.

    Anonymous
    Rank Math free

    i have done the process as you suggested yet no use

    Hello,

    Thank you for getting back to us.

    In this case, we might need to take a closer look at the settings. Please edit the first post on this ticket and include your WordPress logins in the designated Sensitive Data section.

    <span style=”text-decoration: underline;”>Please do take a complete backup of your website before sharing the information with us.</span>
    Sensitive Data Section

    It is completely secure and only our support staff has access to that section. If you want, you can use the below plugin to generate a temporary login URL to your website and share that with us instead:

    https://wordpress.org/plugins/temporary-login-without-password/

    You can use the above plugin in conjunction with the WP Security Audit Log to monitor what changes our staff might make on your website (if any):

    https://wordpress.org/plugins/wp-security-audit-log/

    We really look forward to helping you.

    Hello,

    Since we did not hear back from you for 15 days, we are assuming that you found the solution. We are closing this support ticket.

    If you still need assistance or any other help, please feel free to open a new support ticket, and we will be more than happy to assist.

    Thank you.

Viewing 5 replies - 1 through 5 (of 5 total)

The ticket ‘Webmaster Tools not working’ is closed to new replies.