Hello,
Thank you for getting in touch.
The offer has already expired and the prices have also increased. Can you please contact our accounts team at s******@r*********** so they can assist you further. Please mention that you have been offered a discount.
About the VAT information, we do not have any control over the information and is handled by our payment processor, FastSpring.
If you have a valid tax ID (VAT, GST, etc.), then please get in touch with FastSpring (our payment processor) to get a refund on your taxes:
https://fastspring.com/question-a-charge/#vat-tax-questions ( Request Tax or VAT Refund )
s******@f*************
Hope that helps.
Hello,
Since we did not hear back from you for 15 days, we are assuming that you found the solution. We are closing this support ticket.
If you still need assistance or any other help, please feel free to open a new support ticket, and we will be more than happy to assist.
Thank you.
