Hello,
Thank you for contacting Rank Math, and sorry for any inconvenience caused.
We have successfully canceled your subscription, and you won’t get billed for its renewal.
About the Content AI Plan, we would love to process this refund as per our 30 day refund policy but can you please let us know what you didn’t like about Content AI. This will help us make it better so you can give it another shot in the future.
Let us know if you need assistance with anything else.
Thank you.
Thank youfor your reply.
The reason I have cancelled Rank Math and require a refund for the Content AI is that I found the cost of Content AI for product SEO is very expensive.
Mainly I have 1300 products and at 500 credits per product that becomes an expensive ongoing cost.
I have decided to use another SEO plugginrequested on my site.
Regards Colin
Hello,
Thank you so much for your feedback.
As requested, we have initiated a refund on your requested transaction. You should see a credit for the refund appear on your credit card statement anytime between now and the next 5 to 7 business days.
If you used a debit card for the payment, the refund might take up to 30 days to appear on your statement. Please note that refunds for international transactions can take up to 10 days to appear for credit cards or up to 60 days for debit cards.
For PayPal, it’s always almost instant.
Hope that helps and please do not hesitate to let us know if you need my assistance with anything else.
Hello,
I am happy it helped you. Do you have any other questions or do you want us to mark this as solved?
Thank you.
Hello,
We are glad to hear that this issue has been resolved. Thank you for letting us know. This ticket will be closed now, but you can always open a new one if you have any other questions or concerns. We are here to help you with anything related to Rank Math.
We appreciate your patience and cooperation throughout this process.
Thank you for choosing Rank Math.
