RankMath SEO Score Issue

#645989
  • Resolved Anonymous

    1 year, 12 months ago

    Rank Math free

    Is there an issue with RankMath SEO Score Optimization?

    I’ve been using RankMath for the last nine months and have successfully optimized my content, achieving a score of 89%. However, after updating the content and refreshing the page today, I was surprised to see that the score had dropped to 55%.

    This is quite concerning. I discussed this with some of my colleagues, who are also encountering the same problem now. I kindly request that you investigate this issue and work on a solution.

    Thank you.

    https://imgur.com/e5PBt0J

Viewing 3 replies - 1 through 3 (of 3 total)
  • Reinelle

    1 year, 12 months ago

    Hello,

    Thank you for contacting Rank Math and bringing your concern to our attention. I’m sorry for any inconvenience this issue may have caused you.

    Are you using a page builder on your site? If so, please share the name of the builder.

    Meanwhile, if the changes are not getting saved, please check if you are using a Firewall as it may prevent saving the changes.

    If you are using a Firewall, please whitelist this route:

    /wp-json/rankmath/v1/updateMeta

    You can check this link for more information:
    https://rankmath.com/kb/meta-data-not-saving/

    Let us know how this goes.

    Thank you.

    Anonymous

    1 year, 12 months ago

    Rank Math free

    No, I am not using any page builder, and the changes are being successfully saved. The issue lies solely with RankMath. The page, which was last saved a month ago with an 80 RankMath score, has now been opened and saved again, resulting in a reduced score of 60. All content remains the same. This issue is not unique to me; it seems that others are also experiencing it. However, I’m unsure if others have reported this problem or not.

    Reinelle

    1 year, 12 months ago

    Hello,

    In this case, we might need to take a closer look at your site. Please share the affected URL so we can check.

    Then, edit the first post on this ticket and include your WordPress & FTP logins in the designated Sensitive Data section.

    Please do take a complete backup of your website before sharing the information with us.
    Sensitive Data Section

    It is completely secure and only our support staff has access to that section. If you want, you can use the below plugin to generate a temporary login URL to your website and share that with us instead:

    https://wordpress.org/plugins/temporary-login-without-password/

    You can use the above plugin in conjunction with the WP Security Audit Log to monitor what changes our staff might make on your website (if any):

    https://wordpress.org/plugins/wp-security-audit-log/

    We really look forward to helping you.

    RankBot

    1 year, 11 months ago

    Hello,

    Since we did not hear back from you for 15 days, we are assuming that you found the solution. We are closing this support ticket.

    If you still need assistance or any other help, please feel free to open a new support ticket, and we will be more than happy to assist.

    Thank you.

Viewing 3 replies - 1 through 3 (of 3 total)

The ticket ‘RankMath SEO Score Issue’ is closed to new replies.