Merge both mails ???

#644941
  • Resolved Anonymous
    Rank Math free

    …In that case, contact our support team to merge both accounts or change the email connected to the PRO account.

    I thought it was fixed several days ago.. but I can see I cannot have a PRO version here in the main account…
    From:
    i***@j************
    to
    j*********@g********

    Thanks

Viewing 3 replies - 1 through 3 (of 3 total)
  • Hello,

    Thank you for your query and we are so sorry about the trouble this must have caused.

    We have merged your accounts as requested with the main email address: j*********@g********
    Auto-login link: https://rankmath.com/my-account/?uid=309387&altoken=d6fff74d325cdded10cbcd2c1b581d7b

    Please check on your end if everything is working as expected.

    Now you will need to reconnect your other websites by heading over to your WordPress Dashboard > Rank Math > Dashboard > Help, disconnect and reconnect your Rank Math account to fix the issue.

    https://i.rankmath.com/ZvEfVb
    https://i.rankmath.com/OZSwOw

    Then head over to WordPress Dashboard → Rank Math → General Settings → Content AI and refresh the credits. Here’s a screenshot for reference:

    Once done, please go back to using Content AI and it should work without any issues.

    Hope that helps and please do not hesitate to let us know if you need my assistance with anything else.

    Anonymous
    Rank Math free

    THANKS !!!

    Hello,

    We are super happy that this resolved your issue. If you have any other questions in the future, know that we are here to help you.

    If you don’t mind me asking, could you please leave us a review (if you haven’t already) on https://wordpress.org/support/plugin/seo-by-rank-math/reviews/#new-post about your overall experience with Rank Math? We appreciate your time and patience.

    If you do have another question in the future, please feel free to create a new forum topic, and it will be our pleasure to assist you again.

    Thank you.

Viewing 3 replies - 1 through 3 (of 3 total)

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