Breadcrumb shortcut is generating two homepage icons

#644062
  • Resolved Anonymous
    Rank Math free

    I’m using the RankMath breadcrumb shortcut [rank_math_breadcrumb] however this section name “Phosphate Homeostasis” in the breadcrumb is changing the ‘Home’ part of the string into a house icon i.e. for the homepage

    How can I stop this happening?

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  • Hello,

    Thank you for your query and we are so sorry about the trouble this must have caused.

    There seems to be another plugin or theme that is adding that icon. Can you please test if enabling the default theme removes that issue? You may follow this guide so your users will not be affected: https://rankmath.com/kb/check-plugin-conflicts/

    Only the site admin would know and your users won’t be affected by this troubleshooting.

    If that doesn’t help, this is something we need to check on your website.

    We might need to take a closer look at the settings. Please edit the first post on this ticket and include your WordPress login in the designated Sensitive Data section.

    Please do take a complete backup of your website before sharing the information with us.
    Sensitive Data Section

    It is completely secure and only our support staff has access to that section. If you want, you can use the below plugin to generate a temporary login URL to your website and share that with us instead:

    https://wordpress.org/plugins/temporary-login-without-password/

    You can use the above plugin in conjunction with the WP Security Audit Log to monitor what changes our staff might make on your website (if any):

    https://wordpress.org/plugins/wp-security-audit-log/

    We really look forward to helping you.

    Hello,

    Since we did not hear back from you for 15 days, we are assuming that you found the solution. We are closing this support ticket.

    If you still need assistance or any other help, please feel free to open a new support ticket, and we will be more than happy to assist.

    Thank you.

Viewing 1 replies (of 1 total)

The ticket ‘Breadcrumb shortcut is generating two homepage icons’ is closed to new replies.