Hello,
Thank you for contacting us and bringing your concern to our attention.
We would love to process this refund as per our 30-day refund policy but can you please let us know what you didn’t like about Content AI? This will help us make it better so you can give it another shot in the future.
Looking forward to hearing back from you.
Thank you.
I did try the AI content and it was too much complicated. Your Rank Math SEO is giving 94% and your content AI shows 30%. This is not right. Also, I tried to write a content through AI and it was not good. I know you guys have done a great job with the RankMath plugin but not so much with Content AI. And i did try the AI for the content and 500 credits were deducted. That’s too much costly. I know you want to make money but first you should try and gain more clients.
Hello,
Thank you so much for sharing your detailed feedback about our Content AI.
As requested, we have initiated a refund on your requested transaction. You should see a credit for the refund appear on your credit card statement anytime between now and the next 5 to 7 business days.
If you used a debit card for the payment, the refund might take up to 30 days to appear on your statement. Please note that refunds for international transactions can take up to 10 days to appear for credit cards or up to 60 days for debit cards.
For PayPal, it’s always almost instant.
Hope that helps and please do not hesitate to let us know if you need my assistance with anything else.
Hello,
Since we did not hear back from you for 15 days, we are assuming that you found the solution. We are closing this support ticket.
If you still need assistance or any other help, please feel free to open a new support ticket, and we will be more than happy to assist.
Thank you.
