Refund request

#643658
  • Resolved Anonymous

    2 years ago

    Rank Math free

    Hello, I was talking to Princess via support per my last conversation. I was requesting a refund. I told her I received the email in regards to the cancellation but was still charged even though I canceled. Next thing you know, I can no longer access the chat.

    I’m hoping to get this sorted out as soon as possible.

Viewing 1 replies (of 1 total)
  • Reinelle

    2 years ago

    Hello,

    Thank you for contacting Rank Math and bringing your concern to our attention. I’m sorry for any inconvenience this issue may have caused you.

    The ticket was created under the PRO forum, that’s why you’re unable to view the ticket.

    However, we have already processed the refund and changed the status of the ticket so you can view her last reply as well.

    Hope that helps.

    Thank you.

    RankBot

    1 year, 11 months ago

    Hello,

    Since we did not hear back from you for 15 days, we are assuming that you found the solution. We are closing this support ticket.

    If you still need assistance or any other help, please feel free to open a new support ticket, and we will be more than happy to assist.

    Thank you.

Viewing 1 replies (of 1 total)

The ticket ‘Refund request’ is closed to new replies.