Has my account expired?

#643561
  • Resolved Anonymous
    Rank Math free

    I am newer to RankMath and I am not sure how things work. So last year I bought PRO on Sept 7th then in January I upgraded to Business. Is my account still active or has it been shut down (or expired)?

    I want to continue to use the tool but I am not sure if things were extended to January or if the ended on Sept 7th. I am not sure I understand the status of my tool when I am logged into my account.

    Can you help clarify things for me?

Viewing 2 replies - 1 through 2 (of 2 total)
  • Anonymous
    Rank Math free

    I think it has expired and I got a link to purchase things again and it said $189/per year and then the credit card purchase page said $199. Can I share a screenshot of this special pricing page to get the locked-in $189/annual price with the limited-time upgrades – This is what the page says –

    Supports 200 client websites
    Track 20,000 Keywords
    Powerful Schema Generator
    FREE SEO Course
    24/7 Priority Support
    Renews at $189 + taxes

    Hello,

    Thank you for your query and we are so sorry about the trouble this must have caused.

    We actually have increased the price of our PRO lineup. Your plan was originally at $269.00 and a $70 discount has been applied so you have paid $199 so your purchase has already been discounted.

    Looking forward to helping you.

    Hello,

    Since we did not hear back from you for 15 days, we are assuming that you found the solution. We are closing this support ticket.

    If you still need assistance or any other help, please feel free to open a new support ticket, and we will be more than happy to assist.

    Thank you.

Viewing 2 replies - 1 through 2 (of 2 total)

The ticket ‘Has my account expired?’ is closed to new replies.