Sudden error while working

#642299
  • Resolved Anonymous
    Rank Math free

    Hi! I’ve been using your pro plugin or 2 weeks and all perfect untill jet.

    When I was writting a custom post and I’ve use de calculate rank, all ok but when I have published the post a “Critical error” screen showing.

    I’ve activated the Debug Mode and I’ve received the following error message:

    Fatal error: Allowed memory size of 134217728 bytes exhausted (tried to allocate 28672 bytes) in /var/www/vhosts/surfcastingpesca.com/httpdocs/wp-content/plugins/seo-by-rank-math/vendor/cmb2/cmb2/includes/CMB2_Field.php on line 1213
    Ha habido un error crítico en esta web. Por favor, comprueba la bandeja de entrada del correo electrónico del administrador de tu sitio para obtener instrucciones.

    Aprende más sobre el diagnóstico de WordPress.

    Fatal error: Allowed memory size of 134217728 bytes exhausted (tried to allocate 28672 bytes) in /var/www/vhosts/surfcastingpesca.com/httpdocs/wp-content/plugins/seo-by-rank-math/vendor/woocommerce/action-scheduler/classes/abstracts/ActionScheduler.php on line 122

Viewing 5 replies - 1 through 5 (of 5 total)
  • Hello,

    Thank you for contacting us and sorry for any inconvenience that might have been caused due to that.

    The error messages you shared mean that the server resources on the server are getting exhausted.

    The only way around this issue is to increase the server memory for the full functionality of the plugin to be able to run on the website.

    We recommend getting in touch with your web host and asking them to set at least the following values to make sure that all functionality can run consistently:

    PHP Memory Limit: 512M
    Max input time: 150
    PHP time limit: 120
    PHP max input variables: 1000
    

    Let us know how it goes. Looking forward to helping you.

    Thank you.

    Anonymous
    Rank Math free

    Ok, no problem I’ve my own VPS. I’ve changed that PHP options. I’ll try again.

    Regards

    Hello,

    We are glad to know that you’ve made those changes.

    We would like to know if you have been able to replicate the issues after making these changes or if increasing the server memory has solved the issue.

    We hope to hear from you soon.

    Thank you.

    Anonymous
    Rank Math free

    I’ve change all PHP values and, for now, all is ok.

    Many thanks for your support and help.

    Cheers

    Hello,
    
    We are super happy that this issue is already resolved. If you have any other questions in the future, know that we are here to help you.
    
    If you don’t mind me asking, could you please leave us a review (if you haven’t already) on https://wordpress.org/support/plugin/seo-by-rank-math/reviews/#new-post about your overall experience with Rank Math? We appreciate your time and patience.
    
    If you do have another question in the future, please feel free to create a new forum topic, and it will be our pleasure to assist you again.
    
    Thank you.

Viewing 5 replies - 1 through 5 (of 5 total)

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