Covers & Camo issue

#642298
  • Resolved Anonymous

    2 years ago

    Rank Math free

    We are not able to update rank math page settings on lots of different pages. Some pages work, and others don’t. We tried disabling all plugins and switching themes but the issue persists.

Viewing 1 replies (of 1 total)
  • Reinelle

    2 years ago

    Hello,

    Thank you for contacting Rank Math and bringing your concern to our attention. I’m sorry for any inconvenience this issue may have caused you.

    We’ve checked the route that Rank Math uses to save the changes on your site, and it is getting blocked by your host (GoDaddy).

    Please refer to the screenshot attached in the sensitive data section.

    In this case, please ask them to whitelist the routes in their firewall by following the steps in this link:
    https://rankmath.com/kb/meta-data-not-saving/#firewall

    Hope that helps.

    Thank you.

    RankBot

    1 year, 11 months ago

    Hello,

    Since we did not hear back from you for 15 days, we are assuming that you found the solution. We are closing this support ticket.

    If you still need assistance or any other help, please feel free to open a new support ticket, and we will be more than happy to assist.

    Thank you.

Viewing 1 replies (of 1 total)

The ticket ‘Covers & Camo issue’ is closed to new replies.