Hello,
Thank you for your query and we are so sorry about the trouble this must have caused.
Since the maximum retries have exhausted, you have to make a new purchase in order to continue using the PRO version. You can make the new purchase here:
https://rankmath.com/pricing/
Hope that helps and please do not hesitate to let us know if you need my assistance with anything else.
Please help me to renew my plan.
Hello,
Unfortunately, you may need to purchase a new subscription as renewing your previous subscription is no longer possible.
You can make the new purchase here:
https://rankmath.com/pricing/
When attempting to purchase our subscription, please ensure that the country shown in the top right corner of your screen is referred to your actual location.
If you are using a Proxy or VPN, please disable that and use your actual ISP to make the purchase.
Also, please ensure that your payment method supports the following:
– Payments in USD $
– Supports subscription-based payments
– You are not using a prepaid card
– International payments are turned on
You can also try using another credit card or PayPal to make the payment.
Hope that helps.
Hello,
Since we did not hear back from you for 15 days, we are assuming that you found the solution. We are closing this support ticket.
If you still need assistance or any other help, please feel free to open a new support ticket, and we will be more than happy to assist.
Thank you.
