Hello,
Thank you for contacting Rank Math, and sorry for any inconvenience caused.
We would love to process this refund as per our 30 day refund policy but can you please let us know what you didn’t like about Content AI. This will help us make it better so you can give it another shot in the future.
Let us know if you need assistance with anything else.
Thank you.
I find the credits allocation for this feature to be quite insufficient.
I purchased a $5 per month plan, but I only received 7,500 credits, which is equivalent to 7,500 words.
This quantity doesn’t meet my needs.
Can you please guide me on how to cancel the subscription and receive a refund?
Thank you.
Hello,
As requested, we have initiated a refund on your requested transaction. You should see a credit for the refund appear on your credit card statement anytime between now and the next 5 to 7 business days.
If you used a debit card for the payment, the refund might take up to 30 days to appear on your statement. Please note that refunds for international transactions can take up to 10 days to appear for credit cards or up to 60 days for debit cards.
For PayPal, it’s always almost instant.
As of the month date, you won’t be able to access those PRO files in the member area on Rank Math.
If you still have any questions, just reply and we will be more than happy to clarify any doubts you might have.
