Mobile Snapshot is not full display

#641682
  • Resolved Anonymous
    Rank Math free

    when I use Analysis in Rankmath, I found Mobile Snapshot is not full display (see the image), why?

Viewing 7 replies - 1 through 7 (of 7 total)
  • Hello,

    Thank you for contacting Rank Math support and we apologize for the inconvenience.

    Try flushing SEO Analyzer data and trying again. You can flush SEO Analyzer data from Rank Math > Status & Tools > Database Tools > Flush SEO Analyzer Data

    Try this and let us know if this and let us know if you’re still experiencing the issue.

    Thank you for your patience and cooperation

    Anonymous
    Rank Math free

    it still have that problem after Flush SEO Analyzer Data

    Hello,

    Thank you for getting back to us.

    In that case, your website probably shows like that on mobile – have you tried your page’s mobile version to be sure that is not the real behavior?

    Also, there’s a possibility that your images might take longer to load than the analysis tool’s timeout limit. The tool only waits for a few seconds before taking the snapshot, so some of your images might not be fully loaded yet. This is not a problem for your website’s performance or SEO, and you can ignore the report if that is the case.

    We hope this helps you understand the issue better. If you have any other questions or concerns, please feel free to contact us again. We are always happy to assist you.

    Anonymous
    Rank Math free

    Hello,

    I have updated the sensitive data as requested. Can you please check further?

    Thank you.

    Hello,

    Thank you for your patience.

    We’ve checked your site using our External SEO Analyzer tool, and the mobile snapshot is displaying your homepage fine.

    Please refer to the screenshot attached in the sensitive data section.

    Could you please confirm if you’re seeing a different image on your SEO Analyzer tool? You can share screenshots by uploading them using this tool and add the link here.

    Looking forward to helping you.

    Anonymous
    Rank Math free

    thanks

    Hello,

    We are super happy that this resolved your issue. If you have any other questions in the future, know that we are here to help you.

    If you don’t mind me asking, could you please leave us a review (if you haven’t already) on https://wordpress.org/support/plugin/seo-by-rank-math/reviews/#new-post about your overall experience with Rank Math? We appreciate your time and patience.

    If you do have another question in the future, please feel free to create a new forum topic, and it will be our pleasure to assist you again.

    Thank you.

Viewing 7 replies - 1 through 7 (of 7 total)

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