Unable to Update Changes in Rank Math SEO

#638395
  • Resolved Anonymous

    2 years ago

    Rank Math free

    Hello, I’m Min Hong.
    I would like to ask regarding on this Rank Math SEO, it couldn’t update from my side after I edit the snippet. From the screenshot, originally it all the
    https://imgur.com/685NdwW
    https://share.zight.com/llu8znWX

    From the video, I have provided, I edited it and I refresh it, it couldn’t work or change at all.
    I also using a plugin called “Members”
    https://imgur.com/076Zf5u

    I checked with the plugin support from Members, I provided all the roles to them, everything works fine for them. So I am checking with your side, to know why is it like this. I have allow all the permission for posts, but it doesn’t seem to work for my client’s site.

Viewing 7 replies - 1 through 7 (of 7 total)
  • Rakibuzzaman Siam

    2 years ago

    Hello,

    Thank you for contacting us and sorry for any inconvenience that might have been caused due to that.

    We’ve checked your site and found that Rank Math REST Routes that we use to update the data are being blocked by your Wordfence firewall and most likely this is why you’re facing the issue.

    In order to resolve this issue, please try whitelisting the following Rank Math REST Routes that are being blocked on your firewall.

    /wp-json/rankmath/v1/updateMeta
/wp-json/rankmath/v1/updateSchemas
/wp-json/rankmath/v1/updateRedirection

    You may try following this link to learn how you can whitelist Rank Math REST Routes in Wordfence Firewall: https://rankmath.com/kb/whitelist-rank-math-in-wordfence/

    Hope that helps and please don’t hesitate to let us know if you have any other questions.
     
    Thank you.

    Anonymous

    2 years ago

    Rank Math free

    Hello! Thank you for providing me the solution that I was stuck for so long!
    With the screenshot below, it should be okay right?
    https://imgur.com/a/wJaEZHi

    Rakibuzzaman Siam

    2 years ago

    Hello,

    We’ve checked your website and we can confirm the Rank Math Rest APIs are not getting blocked anymore.

    Can you please confirm if you’re now able to save the meta data on your website?

    Looking forward to hearing back from you.

    Thank you.

    Anonymous

    2 years ago

    Rank Math free

    Morning!
    Yes! From our side, we can edit the meta now!

    So basically I will just have to let Wordfence to learn again, so it will not blocked by it right?

    Thank you so much for providing help for me!

    Reinelle

    2 years ago

    Hello,

    Thank you for the update.

    Yes, you can set it to learning mode or whitelist the Rank Math routes from the guide we shared above.

    Looking forward to helping you.

    Anonymous

    2 years ago

    Rank Math free

    Thank you for the help!

    Great

    2 years ago

    Hello,

    We are super happy that this resolved your issue. If you have any other questions in the future, know that we are here to help you.

    If you don’t mind me asking, could you please leave us a review (if you haven’t already) on https://wordpress.org/support/plugin/seo-by-rank-math/reviews/#new-post about your overall experience with Rank Math? We appreciate your time and patience.

    If you do have another question in the future, please feel free to create a new forum topic, and it will be our pleasure to assist you again.

    Thank you.

Viewing 7 replies - 1 through 7 (of 7 total)

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