Content AI not working

#635585
  • Resolved Anonymous
    Rank Math free

    Hi,

    I subscribed for the new content AI, but unfortunately, it doesn’t work correctly on my site audioinspects.com.

    The former function for analyzing content still works perfectly. But, the chat, or any content generation constantly returns the following error message:

    Sorry, the request has failed. If the issue persists, please contact our Support for assistance.

    I hope you help me fix this issue.

    Thanks in advance,
    Gabor Hodos

Viewing 3 replies - 1 through 3 (of 3 total)
  • Hello,

    Thank you for contacting us and sorry for any inconvenience that might have been caused due to that.

    Please head over to your WordPress Dashboard > Rank Math > Dashboard > Help, and from there disconnect and reconnect your Rank Math account.

    https://i.rankmath.com/ZvEfVb
    https://i.rankmath.com/OZSwOw

    Once done, please try to refresh the credits from WordPress Dashboard > Rank Math > General Settings > Content AI and see if that works for you. Here’s a screenshot for reference:

    Let us know how it goes. Looking forward to helping you.

    Thank you.

    Anonymous
    Rank Math free

    Hello,
    It works perfectly, now. Thanks for your help!

    Hello,

    We are super happy that this resolved your issue. If you have any other questions in the future, know that we are here to help you.

    If you don’t mind me asking, could you please leave us a review (if you haven’t already) on https://wordpress.org/support/plugin/seo-by-rank-math/reviews/#new-post about your overall experience with Rank Math? We appreciate your time and patience.

    If you do have another question in the future, please feel free to create a new forum topic, and it will be our pleasure to assist you again.

    Thank you.

Viewing 3 replies - 1 through 3 (of 3 total)

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