Help installing content AI on wordpress website

Hello,

Thank you for your query and we are so sorry about the trouble this must have caused.

You currently don’t have any website connected to your account.

Please activate your Rank Math plugin. To do that, navigate to your WordPress admin area > Rank Math > Dashboard > Help, and connect your Rank Math account.

Also, please ensure that you are using the latest version of Rank Math plugin. If not yet, please do update them. You may refer to our changelog page here: https://rankmath.com/changelog/

Then, head over to WordPress Dashboard → Rank Math → General Settings → Content AI and refresh the credits. Here’s a screenshot for reference:

Once done, please go back to using Content AI and it should work without any issues.

Hope that helps and please do not hesitate to let us know if you need my assistance with anything else.

Hello,

In this case, we might need to take a closer look at the settings. Please edit the first post on this ticket and include your WordPress & FTP logins in the designated Sensitive Data section.

Please do take a complete backup of your website before sharing the information with us.

It is completely secure and only our support staff has access to that section. If you want, you can use the below plugin to generate a temporary login URL to your website and share that with us instead:

https://wordpress.org/plugins/temporary-login-without-password/

You can use the above plugin in conjunction with the WP Security Audit Log to monitor what changes our staff might make on your website (if any):

https://wordpress.org/plugins/wp-security-audit-log/

We really look forward to helping you.

Hello,

The login access you shared seems to have an issue and we are unable to log in with it:

We moved the password shared to the Sensitive Data section, please update/correct the access credentials there, by editing the first post on this ticket and including your WordPress and FTP logins in the Sensitive Data section.

Hope this helps. Please let us know if you have further questions or concerns.

Thank you.